COVID-19 Coronavirus Update
We are continuing to monitor the ongoing UK wide situation and are following guidance from the Government, to ensure we have adequate measures in place while ensuring the highest level of safety for our customers and staff.
UPDATE 23rd April 2020 - our website is fully operational and we are working hard to dispatch orders fast! Our phone lines are extremely busy - too many calls to handle - sometimes we have to put the phones to answer-message so we have time to answer the hundreds of email enquiries. Please bear with us - we do not have a full compliment of staff but are doing our very best to maintain a normal service, albeit with some delays. We have a good supply chain - many products are available however EVERYTHING is taking longer. For machines allow 7-10 days. Ride-On Mowers take longer: 2-3 weeks at the moment (delivery by arrangement). For spare parts allow 10 - 21 days approx as a guide only. We do not have capacity to chase up and track every order. If you are patient your order will get to you, it might just take a bit longer at the moment.
Our physical store located in Lincoln will be closed until further notice which means we will not be allowing any collections from our site. However, we are striving to maintain our normal fast delivery service. On occasion, deliveries may incur slight delays due to the current situation, but rest assured we are working around the clock to continue business as usual while maintaining strict safety measures.
All our carriers are taking extra care to step away from doorways and use other safeguarding measures for delivery.
Our friendly sales and after-sales support team will be continuing there tremendous efforts to assist with all transactions and product related questions. However there may be inevitable delays which are out of our control and we do ask customers to be patient.
Mower Magic Ltd hope that you, your family and friends remain safe and in the best of health.
Mower Magic is an award-winning, family run business specialising in Garden Machinery. We are an Authorised Dealer for Mountfield, Stiga, Hayter, Stihl, Cobra, Greenworks, Handy and many other top brands. We are the UK national distributor for the Robomow and Zucchetti Ambrogio range of robotic lawnmowers. Mower Magic deals in a huge range of domestic and professional gardening and lawncare products, with many available for next day delivery. Also check out our Special Offers!
Customer care is our main priority, from impartial pre-sales advice right through to the after sales service, so if you have any questions please give us a call at the number above.
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